• Execute day-to-day VIP Tour operations by providing excellent VIP Tour experience
• Coordinating all the VIP Tour arrangement and handling VIP Tour
• Ensure sustainable operational readiness of the VIP Lounge area and provide the Guests a world-class friendly and efficient VIP experience from pre-booking, on site booking to conducting tour around the park.
• Coordinate the entry process in order to provide Guests with a quality, trouble free experience in order to maximize revenue.
• Co-ordinate all stock and replenishment of stock for refreshment requirements, gift bags and other items in the VIP Lounge.
• Adapt and adjust to Guest requests and provide a bespoke VIP tour and meet guests expectations