Company: Teleperformance Malaysia
TP Code: TB-EMY-MOD-EN
Job Title: Content Moderator- English/Bahasa Malay
Location: Sabah, Sarawak
- Work Life Balance Environment
- Young, energetic, and supportive team!
- Diversified and inclusive culture
- Fun and attractive Incentives
So, what will you be doing as a Content Moderator?
You are responsible for reviewing and filtering user-generated content on various online platforms such as social media, forums, or e-commerce websites. You will ensure that the content which could include reviewing text, images, videos, and other forms of content adheres to the platform’s community guidelines, policies, and legal requirements.
• Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.
• Conduct basic data analysis and deliver defined process report.
• Identify opportunities to drive improvements on risk mitigation, process streamlining, quality enhancement, and policy localization as well as optimization at scale.
• Collaborate with other functions of E-commerce business unit to complete the designated work to meet the team’s goal
• Multi-lingual is highly preferred (depends on the market assignment)
• Compliance or moderation operations experience is preferred
• Strong analytical and research skills
• Experience in E-Commerce Buyer and Seller Services is a plus
• Ability to work in a fast and evolving environment with detail-oriented focus.
Who is Teleperformance Malaysia?
Teleperformance in Malaysia is a multilingual hub that supports services in more than with 4 sites in Penang and Kuala Lumpur with more than 3,400 full-time employees today. Teleperformance in Malaysia is also Great Place to Work (GPTW) certified.
Why join us?
Looking for a company that puts the in ? We believe that work should be enjoyable and rewarding, which is why we strive to create a positive and supportive environment for our employees.
Our team is made up of talented and enthusiastic individuals who are passionate about what they do. Were committed to building a diverse and inclusive team. Whether youre an experienced professional, we welcome anyone with big ambitions and a great attitude.
At Teleperformance, we understand that our employees are our greatest asset, which is why we offer a range of benefits to ensure that they feel valued and supported. Our benefits package includes Medical Insurance, paid vacation and sick leave, a ; futures, and we’re committed to helping them grow and succeed.
So if youre one of the best companies to work for!
Click on “Apply Now” and let’s have a conversation.
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